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At Burrell Imaging, we have the staff ready and available to assist you with any of your school and sports photography related questions. We know that when you're on shoot and have to make a deadline, you don't have the luxury of leaving a message and waiting for a call back. That's why we've built a School and Sports team that is always available to help you.
Your School and Sports Customer Service Team:
School and Sports Technical Support Specialist - Keith can help with any questions related to software, preparation before a shoot, or on-location procedures
Support - Robert can help with any production or technical questions
Production Supervisor - Ronni can answer any production related questions.
How do I download Flow?
The most current version of Flow can be found on our downloads page. Click on Downloads in the menu bar above and click on Flow/ezmatch/Camlynx menu item.Contact any member of our School and Sports Customer Service Team for an activation code
Do you have Labels for packages that I would like individually sorted into windowed envelopes?
We have two Label options. Please see this document to view the differences. You MUST order one of these items for each person inside of Flow. We will not automatically print. Best Tip: Create a Package called “Labels”, and add one of the label units to it. On the package entry screen, click the button to add the Label Package to everyone.
Do you have ID card tips?
Flow was designed to allow you the control of cropping jobs just the way you’d like to see it! Cropping tools in Flow are efficient and accurate and allows export of cropped images for online sales, proofs, ID Cards, and more. Most of you have been ecstatic about the possibilities, however; we have had requests for Burrell Imaging to continue to Crop jobs. We WILL still crop jobs for you when desired. There are 2 options when submitting a Flow job:
Flow error reporting was designed to help the Flow engineers resolve and fix errors for future versions. If you see an error, type in exactly what you were doing in the description box. The more detailed your response the better. Click OK to send the error. Close Flow and Reopen. In most cases, Closing and Reopening Flow will resolve the error on it’s own. If you continue to receive an error. Please call us at 1800-348-8732
1311 Merrillville Road Crown Point, IN 46307 219-663-3210 800-348-8732 Fax 219-662-0915Contact Business ConsultantsSecure Email Login